If you are reaching the point where you are at your capacity, firstly, congratulations as things are obviously going very well for you in these uncertain times!
Now is probably the point that you are starting to consider having an extra pair of hands to delegate some of the time consuming tasks to, so that you can go back to what you do best and start winning new clients/customers. If you have been thinking of hiring an employee, but are worried about the cost, effort, and commitment, you may like to consider working with a Virtual Assistant.
Certainly, employees are essential for some businesses - such as if you need on-site support, but there are several reasons to choose a virtual assistant the majority of the time.
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